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Terms & Conditions

Last Updated: 5/8/2026

Welcome to Pursuit Plumbing! These Terms and Conditions outline the rules and regulations for using our website and services. By accessing or using our website (https://www.pursuit-plumbing.com) or scheduling our services, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our website or services.

1. Definitions

  • “Company,” “We,” “Our,” or “Us” refers to Pursuit Plumbing.
  • “User,” “You,” or “Your” refers to any person accessing our website or using our services.
  • “Service(s)” refers to plumbing repair, drain cleaning, leak detection, water heater services, sewer services, fixture installation, repiping, emergency plumbing, and any other plumbing-related services provided by Pursuit Plumbing.

2. Booking and Payments

  • Appointments can be scheduled via phone, email, website contact forms, or other approved communication methods.
  • Service pricing may vary depending on the scope of work, materials required, property conditions, accessibility, and service location.
  • Payment is due at the time of service unless otherwise agreed upon in writing.
  • We accept cash, credit/debit cards, and other approved payment methods.
  • Any additional charges outside the original estimate will be discussed and approved before work is completed whenever possible.

3. Cancellation and Rescheduling Policy

  • Cancellations should be made at least 24 hours before the scheduled appointment.
  • A cancellation fee may apply for appointments canceled with less than 24 hours notice.
  • Rescheduling requests are subject to technician and schedule availability.
  • Emergency service appointments may be subject to different scheduling and cancellation terms.

4. Service Satisfaction and Limitations

  • We strive to provide high-quality plumbing services; however, we cannot guarantee the discovery of all hidden plumbing issues during an inspection or repair.
  • Certain plumbing systems, pipes, fixtures, or components may require additional repairs or replacement beyond the initial service scope.
  • If you are dissatisfied with our service, please contact us within 48 hours of service completion so we can review the issue and attempt a resolution.

5. Liability and Damages

  • We take reasonable care while performing services; however, we are not responsible for pre-existing conditions, concealed plumbing defects, code violations, corrosion, or structural issues outside our control.
  • We are not liable for damages resulting from aging plumbing systems, improper prior installations, manufacturer defects, or customer misuse.
  • Customers must inform our technicians of any known plumbing issues, shutoff valve concerns, or sensitive areas before work begins.

6. Customer Responsibilities

  • The customer must provide safe and timely access to the property at the scheduled service time.
  • Work areas should be reasonably accessible and free of excessive clutter or hazards.
  • Water, electricity, and any necessary utility access must be available unless otherwise discussed.
  • Pets should be secured during service appointments for the safety of both the customer and technicians.

7. Privacy Policy

  • We respect your privacy and only collect information necessary for scheduling, communication, billing, and service fulfillment.
  • We do not sell or share personal information with third parties except as necessary to process payments, provide services, or comply with legal obligations.
  • For more information regarding how we handle personal information, please review our Privacy Policy.

8. Website Use

  • The content on our website is provided for informational purposes only and may be updated without notice.
  • Unauthorized use of this website, including attempts to hack, disrupt, scrape, or transmit malicious code, is strictly prohibited.
  • We are not responsible for third-party websites or external links accessed through our site.

9. Changes to Terms and Conditions

  • We reserve the right to modify or update these Terms and Conditions at any time without prior notice.
  • Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.

10. Governing Law

  • These Terms and Conditions are governed by the laws of the State of Arizona.
  • Any disputes arising from these terms or services shall be resolved in the appropriate courts located within Arizona.

11. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:

Pursuit Plumbing
View Our Google Business Profile
(520) 850-8407
info@pursuit-plumbing.com